The last decade has brought a plethora of changes to how insurance is marketed. The industry was once heavily based on face-to-face sales, but has since experienced a seismic shift as products, services and customers have moved online. This has opened up a world of possibilities for insurance companies. But to make the most of them, these brands have to find a way to reach their target market. If your insurance business is looking to spread its message and increase policyholders, a powerful digital marketing campaign can achieve outstanding results. Whether your company works in the health, travel, automotive or life insurance sector, having a detailed online approach is the key to success.
The rise of the internet has made customers far more aware of their insurance options. Nowadays, the vast majority of customers are confident enough to conduct online research to gather quotes and make their own decision. Meanwhile, data on how millennials are reacting to the evolving insurance market tells us they prefer to communicate with agents through digital platforms. Together, this means selling insurance in the modern age has to have a sharp customer-centric focus. By developing a smooth and accessible user experience – ideally with a mobile-first approach – your insurance company can attract more policyholders and increase profit.
Digital marketing is all about reaching your customers in the right places – and it’s no different in the world of insurance. To be successful in this highly competitive marketplace, today’s insurance companies have to be willing to engage customers online, with a comprehensive strategy involving touchpoints across search, social media, email marketing and mobile. By developing data-driven digital marketing campaigns with a deep understanding of who your ideal customers are, you can create a winning strategy that boosts the status of your insurance company.
Trust and reputation are critical in the insurance sector. If policyholders have to make a claim in the future, they want to feel confident their insurer will listen and help them whenever possible. A detailed digital marketing campaign is one strategy insurance companies can use to establish positive perceptions, with content marketing able to showcase favourable testimonials, flexible policy options and overall brand transparency. The general public perception around insurance companies isn’t usually complimentary, but you can develop an approach that helps your company stand out above the rest of the competition.
Considering most policyholders are going to look for the best deal using search engines, you need an optimised website that’s going to place your company near the top of the results page. Potential customers are also likely going to visit your social media profiles to seek out information about your latest products and to see how you handle customer complaints. Similarly, there are dozens of online review websites assessing insurance policies, meaning online reputation management is essential for attracting high-quality leads. However, converting a customer is only half the battle, with fast and clear communication required to maintain policyholders long-term.
Converting new policyholders and maintaining old ones requires a nuanced approach to digital marketing. The most successful approach sees insurance companies adopt a comprehensive strategy that reaches potential customers in a variety of ways. It starts with how a company’s branding and creative material responds to its target market, while optimised content helps boost organic reach and showcase services. Meanwhile, email marketing, social media ads and remarketing campaigns are highly efficient at converting new customers. Alongside elegant website design and competitor analysis, these strategies each contribute to a compelling digital marketing campaign.
To generate a thorough insurance marketing strategy that expands your customer reach, you’ll want to work alongside an experienced digital marketing agency like Primal. Our award-winning team has partnered with an array of Malaysia’s leading insurance companies, with our strategies rapidly expanding customer reach and boosting profits. Across health, travel and car insurance, our research-driven campaigns can target the ideal customer base. Alongside our professional team, you’ll experience a leap in traffic, sales and brand loyalty as our approach also delivers an outstanding ROI.
No matter who your ideal audience is, Primal can generate a strategy that reaches them effectively. Whether it’s through engaging blog posts, email marketing or social media content, we’ll reach your target market and ensure you’re seen as one of the best in the sector. By growing your brand’s reputation and establishing long-term loyalties, we can provide a platform that your business can use to achieve ongoing success. Contact Primal to find out how our digital marketing campaigns will foster a great future for your insurance brand.