What Our Partners Say

minmin has been immensely supportive and positive overall in helping us get the SEO on our website up-and-running. she's prompt, chases us for information when we need it (and oftentimes we do), and is great at pulling primal's team together to share insights that would help us. thanks minmin!

Met lovely key account named Mien, very helpful throughout the collaboration and delivering tangible results

Primal is the easiest agency I hv worked with. Love working with Bianca. The communication with her is always smooth and she is very helpful, very responsive. Her proactiveness is amazing—even before we had the chance to raise any questions, she had already changed the designer to make sure the artwork fits our branding perfectly and looks stunning. On top of that, her monthly reporting is super detailed, and she’s been doing a great job driving our Shopee ROAS. Satisfied with her work!

I would like to take this opportunity to thank Primal for the positive progress in my company’s digital performance, especially the noticeable improvement in both our organic and paid results. I am truly happy with the progress we have achieved so far, and I genuinely believe it will continue to grow to even greater heights with Primal’s support. A special shoutout and heartfelt thanks to Celine Lee, our amazing PIC. I truly appreciate how she and her team take the time to understand our business deeply. With her technical expertise and strategic insight, she is able to advise us on what is most suitable and necessary for our business, while still being mindful of our budget capacity. I especially appreciate her patience in explaining things clearly to both me and my team, helping us better understand what is needed at this phase of our digital journey. We look forward to continuing this partnership and achieving even greater progress together in the future. Thank you, Primal.

Overall, we’re very satisfied with the progress in our SEO, and the Primal team has been very helpful. We really enjoy working with Mien, she’s always responsive, takes initiative, and her practical advice makes a real difference.

The company that I work for given me the opportunity to work with Mien from Primal who look after our need for a year. Mien is very helpful and being professional in helping our SEO effort, giving us good suggestions to improve our market present. Given the opportunity we will come back to Primal once more in our future projects.

Working alongside Mien Mien from Primal was an absolute delight. Her professionalism was evident from the start—always punctual, impeccably organized, and ready to tackle any challenge with a smile. She was consistently available, offering support and guidance whenever needed, making our collaboration smooth and efficient. Mien Mien's positive attitude and dedication truly stood out, and her contributions were invaluable to the success of our project. I look forward to the opportunity to work with her again in the future!

Mr.Khawar provided me with clear and effective strategic guidance to grow my startup. He quickly understood my goals and delivered exactly what I needed in a short amount of time. His approach was straightforward, focused, and highly aligned with my intentions. I truly appreciate his insight and efficiency. Thank you brother!😊

I highly recommend Zoey from Primal! She’s always ready ready to help her client. Very pro-active and always giving her best! Definitely someone you would want to be your account manager!

We just wrapped up our first brainstorming session with Primal - Mr Khawar Aziz and were genuinely impressed by his professionalism and insight. He took the time to understand our brand, asked the right questions, and shared strategic ideas that already feel aligned with our goals. This approach gives us a lot of confidence. Looking forward to the next steps and building something great together!

In my search for an agency to help with our online presence, I had the pleasure of getting in touch with Khawar Aziz from the agency Primal. I was very impressed with the quality of the insights provided, the presentation of the strategy proposed and his in-depth knowledge of the area and our industry's pain points. I would highly recommend him and Primal's services to anyone looking to improve their SEO strategy for their business.

The team has a great instinct for bringing brand stories to life in a way that feels real and compelling. They helped us clarify our voice and dial in a persona that actually clicks with our audience. Shoutout to Khawar for being sharp, thoughtful, and a genuinely great partner throughout the process thus far.

Had a great working experience with Zoey and the team. Professional insights and experienced advice for SEO.

Had a super helpful brainstorming session with Khawar on our marketing strategy. He really took the time to understand what we’re trying to build and gave us fresh ideas we hadn’t thought of. The session felt like a real collaboration. Khawar gave us practical advice and smart questions that got us thinking deeper. Honestly left the call feeling a lot clearer about our direction. Big thanks to Khawar.

It was a great experience working with Mien and her team. She always provide us with detailed analysis and deep insights for our SEO & SEM planning. Keep up the good work guys!

It's absolutely joyful to be working with Joy and the team at Primal. As a marketing partner, my team and I enjoy working with Primal team. What stood out about them is their clear, responsive and very structured communication, which helps the collab process so much easier and so the quality work and timely deliverables. They are pretty flexible, adaptive too, so the work process is breezy. Joy (our account manager) has strong project management skills, she understands our concerns when it come to work quality, SEO marketing strategy and excellently liaises between different parties. Definitely highly Primal to any business considering working with them.

MinMin and the Primal Malaysia team have been amazing! Her professionalism, responsiveness, and support made our journey smooth and stress-free. Highly recommend working with her. Thank you, MinMin!

It's a joy to work with Primal Digital Malaysia's Joy Chong. She has been very responsive to my requests and regularly fine-tunes the keywords in our SEM campaigns to make them more effective. Would highly recommend her services.

I enjoyed working with Primal (especially with Mienmien) as their entire team is professional & responsive!

Great service from Zoey! I would recommend her attentiveness to ensuring every detail was taken care making it a seamless process to work with. Highly recommend.

I’m incredibly pleased with Primal’s SEO and SEM services. Their team, lead by Joy and Carl, has significantly boosted our online visibility and improved our search engine rankings. Their proactive communication and strategies have made them an invaluable partner for our DM success.

Primal is undoubtedly a 5-star agency, particularly for its exceptional SEM and SEO expertise. Joy and Carl, our dedicated account managers, played a crucial role in refining our strategies, resulting in remarkable improvements in our campaigns. Thanks to Primal's efforts, we've seen significant reductions in our costs and notable increases in conversions over the months. We highly recommend them to anyone seeking superior SEM and SEO services.

Prima team did an excellent job, meeting our expectations.

Working with Primal Media to run the marketing campaigns in Taiwan is a great pleasure. They provided us with great suggestions for the creatives and adjusted the marketing plan promptly. I especially want to say "thank you" to Kitli(Joy), and our campaign is so successful because of you. We look forward to working with you and your team again in the future.

Remarkable insights, knowledgeble, prompt action, and very supportive in helping us manage our marketing campaigns as well as SEO. Bunch of thanks to the PRIMAL team, especially Zoey in helping and guiding us throughout our marketing journey. Bravo for a job well done. Keep doing your best!

Excellent marketing company, approachable and really supportive with constructive insights in Ads and marketing techniques. Thank you to the Primal Team, especially Zoey, with your guidance and knowledge, has helped us achieve more in terms of our brand awareness and sales. Keep up the good work!

I've have been collaborating with Primal for the past 3 to 4 years. It has been a great experience, especially working with Joey. Her responsiveness is commendable, and she handles issues with a proactive approach. The level of service provided by Primal, under Joey's guidance, has consistently exceeded my expectations.

A great experience with Primal and Joey. High responsive and professional strategy in growing our brand. Joey is very helpful in solving our ads issue and dedication in achieving our target.

Camille and the Primal team have done a tremendous job in helping us establish and grow our brands and connect with our key audiences in southeast Asia. Highly responsive, solution-based thinking account servicing, and dedication in delivering upon our digital business goals. Primal listens and applies brand learnings –able to strategically pivot to drive efficiencies in our targeting, content, and our media spending. Strong project management and organisation-really solid! It’s been a collaborative and good working relationship for nearly 3yrs.

I've been working with Primal Digital Marketing Agency for some time now, and I can confidently say that they've been a game-changer for my business. Camille, my account manager, has played a pivotal role in our success. Her expertise, attention to detail, and proactive approach have made all the difference.

Primal provides professional service and invaluable advice to enhance our ad works. Working with them has been a great experience overall. Truly recommend!

Good working experience with Primal. Cindy is a very knowledgeable and helpful person whenever I have any questions. She understood my needs and crafted a solid strategy, and executed it flawlessly. Highly recommended!

Primal agency is very professional, and the staffs are friendly and responsible. Our SEO result has increased significantly over 1 year time!